Privacy Policy

Information We Collect

We collect various types of information in connection with the services we provide through our website. This includes personal information you voluntarily provide when registering for courses, making inquiries about our German language programs, or contacting us directly. We also automatically collect certain information about your interaction with our website, such as pages visited, time spent on pages, and device information.

When you enroll in our courses—whether beginner to advanced levels, Goethe-Zertifikat preparation, conversation practice, business German, or our specialized Alto Adige bilingual programs—we collect your name, email address, phone number, and course preferences. We may also gather payment information processed through secure third-party payment providers.

How We Use Your Information

We use your personal information to provide, maintain, and improve our language education services. Your data enables us to deliver course materials, track your progress, communicate course updates, and personalize your learning experience based on your language level and objectives.

We use your contact information to send administrative messages, course schedules, learning materials, and information about relevant language certification programs. Your information helps us understand which courses are most valuable to our students and allows us to enhance our teaching methods and course offerings. We may also use aggregated, anonymized data for statistical analysis and service improvement purposes.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption protocols to secure data transmission. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by applicable law. When you no longer need our services, you may request deletion of your personal data, subject to legal obligations we may have to retain certain information.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You may also have the right to restrict how we process your data or to object to certain uses of your information. If you wish to exercise these rights, please contact us using the information provided below.

You can opt out of receiving promotional communications from us by indicating your preferences when you register or by contacting us directly. Please note that we will continue to send you transactional messages related to your course enrollment and administrative matters even if you opt out of marketing communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze how our website is used. Cookies are small data files stored on your device that help us remember your preferences and understand your navigation patterns. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).

These technologies help us provide essential functionality, analyze website performance, and deliver personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may limit the functionality of our website. For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Services

We may use third-party service providers to assist us in operating our website, conducting our business, and serving our customers. These providers may have access to your personal information only to perform services on our behalf and are obligated to maintain the confidentiality of your information. We carefully select these partners and ensure they maintain appropriate data protection standards.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your personal information to them.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.